AIMS:
To develop seafarers’ competence in identifying, managing, and resolving conflicts onboard to maintain safe and efficient operations.
OBJECTIVES:
- Identify sources and types of conflict in shipboard life.
- Apply conflict resolution techniques appropriate to rank.
- Mediate disputes among multicultural crews.
- Foster a cooperative work environment.
COURSE CONTENT:
- Understanding Conflict at Sea
- Common Causes of Maritime Conflicts
- Conflict Resolution Styles and Strategies
- Communication Tools for De-escalation
- Mediation and Negotiation Skills
- Handling Grievances and Disciplinary Issues
- Practical Scenarios and Role Plays
- Teacher: AIMS MARITIME
Modules: 7
Skill Level: Beginner
