Crowd Management, Passenger Safety And Safety Training For Personnel Providing Direct Services To Passengers In Passenger Spaces

This course equips seafarers with the essential knowledge and skills for effective Passenger Ship (Crowd & Crisis Management and Human Behaviour during emergencies), in accordance with IMO Model Courses 1.28 and 1.29. It prepares crew members to respond confidently and efficiently in high-stress passenger ship scenarios.

• Introduction Crowd & Crisis management training
• Crowd & Crisis management training
• Familiarisation training
• Safety training for personnel providing direct service to passengers in passenger spaces
• Optimisation of resources
• Control emergencies
• Human behaviour and responses
• Establish and maintain effective communications

Aims:

This course aims to equip participants with the essential skills and knowledge to effectively manage crises and ensure the safety of passengers, cargo, and the vessel's hull integrity. The course will cover crisis management, emergency procedures, and human behaviour in emergencies, as well as specific training on passenger safety, cargo safety, and hull integrity and align with IMO Model 1.29

Objectives:

• Understand and apply crisis management principles in emergencies.
• Organise and implement shipboard emergency procedures effectively.
• Optimise resource use during emergencies.
• Control responses to emergencies and manage personnel and passengers.
• Ensure safe embarkation and disembarkation procedures.
• Handle the carriage and securing of dangerous goods.
• Calculate stability, trim, and stress, and manage hull integrity.
• Communicate effectively during crises.

Course Content:

Module 1: Introduction to STCW Passenger Safety, Cargo Safety, and Hull Integrity Training

Module 2: Organise Shipboard Emergency Procedures

Module 3: Optimise the Use of Resources

Module 4: Control Response to Emergencies

Module 5: Control Passengers and Other Personnel During Emergency Situations

Module 6: Loading and Embarkation Procedures

Module 7: Carriage of Dangerous Goods

Module 8: Securing Cargoes

Module 9: Stability, Trim, and Stress Calculations

Module 10: Opening, Closing, and Securing Hull Openings

Module 11: Ro-Ro Deck Atmosphere

Module 12: Ship Design, Layout, Emergency Plans, Procedures, and Drills

Module 13: Optimisation of Resources

Module 14: Human Behaviour and Responses

Module 15: Establish and Maintain Effective Communications

This course will provide participants with a comprehensive understanding of crisis management, passenger safety, cargo safety, and hull integrity, equipping them with the skills to manage emergencies effectively and ensure the safety of all on board.